Nutkhut Sweets – Terms & Conditions

Welcome to Nutkhut Sweets. These Terms & Conditions (“Terms”) govern your access to and use of our website www.nutkhutsweets.com and related services (together, the “Platform”). By accessing or using this Platform, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our services.

1. Company Information

Nutkhut Sweets
Physical Outlet: City Centre, Sector-4, Bokaro Steel City – 827004, Jharkhand
Email: care@nutkhutsweets.com
Phone: +91 9122770417

2. Use of the Platform

• You agree to use the website only for lawful purposes.

• You are responsible for maintaining the confidentiality of your account login credentials.

• You must not misuse or interfere with the platform’s operations or attempt to access unauthorized areas.

3. Product Information

• Nutkhut Sweets offers a range of traditional sweets, snacks, festive hampers, and takeaway treats.

• Product images are for reference. Actual items may slightly vary in appearance due to handmade or seasonal nature.

• Prices and product availability are subject to change without prior notice.

4. Orders & Delivery

• Orders can be placed online for home delivery or takeaway.

• Delivery availability and timing may vary depending on location and order volume.

• Orders are processed during business hours. Orders placed outside these hours will be processed the next working day.

5. Payment Terms

• Accepted payment methods include UPI, debit/credit cards, wallets, and Cash on Delivery (where available).

• Payments are processed securely using industry-standard encryption.

6. Cancellation, Return & Refund

• Orders may be cancelled before dispatch. Once the item is out for delivery, cancellation may not be accepted.

• Since sweets and snacks are perishable, returns are accepted only in case of product damage, incorrect delivery, or other valid reasons.

• Refunds, if approved, will be processed to the original payment method within 7-15 business days.

For complete details, refer to our [Cancellation, Return & Refund Policy].

7. Intellectual Property

• All website content including images, logos, product names, and designs are property of Nutkhut Sweets and protected under applicable IP laws.

• Unauthorized reproduction or use of any material is prohibited.

8. Limitation of Liability

• Nutkhut Sweets will not be liable for any indirect or incidental loss resulting from website usage, product defects, or service delays.

• We are not responsible for any external issues like courier delays, system outages, or events beyond our control.

9. Privacy Policy

Your data is handled with care. Please read our [Privacy Policy] to know how we collect, store, and use your personal information.

10. Jurisdiction

These Terms shall be governed by Indian laws. Any disputes shall fall under the jurisdiction of courts located in Bokaro, Jharkhand.

11. Amendments

Nutkhut Sweets may revise these Terms from time to time. Continued use of the website implies acceptance of updated Terms.

12. Contact Us

For any feedback, support, or complaints, please reach out to:

Email: care@nutkhutsweets.com
Phone: +91 9122770417
Address: City Centre, Sector-4, Bokaro Steel City – 827004